Introduction
We, at Seasons, want you to be acquainted with how we collect, use and disclose information. This Privacy Policy describes the privacy practices of Seasons Hotel (“Seasons”, “we”, “us” and “our”) in context of the information that we collect:
- through www.seasonshotel.in from which you are accessing this Privacy Policy which is operated by us
- When you stay or visit as a guest at Seasons Hotel or through other offline modes of communication
The privacy of our guests is a recognised priority of ours. We practice privacy regarding personal information we collect when you visit or use our hotel and our website or online products and services. We will safeguard your personal information in accordance with all applicable privacy and data protection regulations.
This privacy policy also outlines the reasons for which we gather that personal information, the parties with whom we could share it, and the security precautions we take with respect to your data.
Additionally, it explains your choices and rights in relation to your personal data, as well as how to get in touch with us to ask questions about our privacy policies.
Before using any of our products or services, you are urged to carefully read this privacy policy.
Data
While using Our Service, We can ask You for specific personal data that will allow us to get in touch with or identify you. Among other things, personally identifiable information could be:
- ● Email address
- ● First name and last name
- ● Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may comprise particulars like the Internet Protocol address (IP address) of Your Device, the type and version of your browser, the pages of our service that You access, when and how long you spend on those pages, special device identifiers, and other diagnostic data. We may automatically gather certain information when You use a mobile device to access the Service, including, but not limited to, the type of mobile device You use, its unique ID, its IP address, its operating system, the kind of mobile Internet browser you use, unique device identifiers, and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Data Collection
We collect Data in the following ways:
- ● Information You Provide to Us: We receive and maintain any data you enter on our website or voluntarily provide to us in any other way (e.g., at our hotel, events, restaurants).
- ● Automatic Information We Gather: Whenever you interact with us, we automatically collect some types of information using “cookies,” “pixels,” and other similar technologies.
- ● Email correspondence: When you open an email from us or click on a link inside it, we get confirmation (if your device is capable of doing so).By clicking the unsubscribe link in every marketing email, you can decide not to receive emails from us.CookiesThe Hotel may put some data on your computer when you visit this site. This data, which will take the form of a “cookie” or other similar file, can assist us in maintaining and enhancing this website.A “cookie” is a little piece of information that a Web server sends to your browser and that can only be viewed by the server that sent it to you.It serves as your identity card and keeps track of preferences, passwords, and Internet addresses.The cookie enables the website to recognize your browser when you return.It cannot transmit viruses or be run as code.
How we use information
The primary purpose for which we use the data we have about you is to complete your hotel reservation. This could involve communicating with you before your stay or providing the hotel with your details. In order to collect feedback on your experience, we might also send you post-stay mailings and satisfaction surveys.
When you give us permission or when the law permits it, we may occasionally send you marketing communications (which may include text messages) for goods and services we think you’d find interesting.
Additionally, we might use data from your trip to show you tailored ads on our websites or those of third parties, or to send you more pertinent messages.
Additionally, we use this data to assess and improve our goods and services, develop new hotel locations and amenities, and conduct other market research in addition to aggregated trend and statistical analysis.
Who we share your information with
In order to run our business properly and to assist us in developing our goods and services, we might also disclose your information to outside service providers.
For market research and data analytics, for instance, we might use a third party or a third-party product.
In some cases, third-party service providers may also help us with different marketing efforts, subject to local consent requirements.
We might also give your information to third parties so they can contact you with exclusive offers for their own goods and services.
How we secure your information
We are dedicated to maintaining the security and confidentiality of the data you provide us.
In order to accomplish this, organizational, physical, and technical security measures are implemented to guard against any unauthorized access to, disclosure of, alteration of, or loss of your information.
Although the collecting, transmission, and storage of information can never be 100% guaranteed to be secure, we take the necessary precautions to make sure the right security measures are in place to preserve your information.
Managing your information
You can update your information on the Site or by getting in touch with a customer service agent at the Hotel if any of the information you give us is incorrect and needs to be changed or you want some information erased.
Please be aware that it may not always be possible to erase certain parts of your information.
In some cases, we might not be able to erase specific data that is kept on our servers or that was shared with third parties in connection with the services covered by this privacy statement.
Changes to the privacy policy
We may occasionally need to adjust, modify, or amend this privacy policy to conform to changing legal requirements or operational requirements.
Subject to any applicable legal restrictions, we retain the right to add to, alter, update, or otherwise change this Privacy Policy at any time and without prior notice.
